Business Office 1115 South Benton Street Searcy, Arkansas 72143 501-305-2287 Local 866-305-2287 Toll-free 501-268-7026 Fax 501-268-2353 Administration
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Who Are We?
NorthStar EMS is a Paramedic Advanced Life Support ambulance service dedicated to providing
prompt, professional Emergency Medical Services and General Transportation to the injured and ill.
Our staff of EMT’s, Paramedics, Dispatchers and Office Personnel work together toward our one
common goal….CUSTOMER SERVICE.
Where Are We?
NorthStar EMS serves White County and a portion of Cleburne County, Arkansas. Ambulance stations
are located in Beebe, Heber Springs, and three locations in Searcy. Although the service in each
county operates as separate units, they are able to provide backup service to one another as a
regional unit.
The Searcy service operates under a non-exclusive franchise awarded by the City of Searcy. Along
with the main station, a sub-station is located on the West end of the city to reduce response times in
Western Searcy and White County. An additional sub-station has since been added at the South
Campus of White County Medical Center, to better serve the city, as well as to provide rapid response
to the patients at the WCMC South Campus.
The Beebe unit was originally based in the Beebe Fire Department, Main Station. In March 2006, we
built a new station at 808 McAfee Medical Circle that houses a crew, their primary ambulance, and a
back up ambulance. By having a station in Beebe, response times in the Southern part of White
County are reduced by 15-30 minutes.
In Heber Springs, NorthStar EMS operates under an exclusive franchise with the city. This service also
provides coverage for portions of Cleburne County that are not served by volunteer ambulance
services. Mutual aid is provided to the volunteer services when doing so does not compromise service
in our primary response area.
Our History
NorthStar EMS began operations on September 1, 2000, upon purchase of the assets of Rural/Metro
Corporation in White and Cleburne Counties. NorthStar EMS is owned by Donald Shull. Donald
served as manager for Pro-Med Ambulance and Rural/Metro Medical services from 1989 until
purchasing the business. As a privately owned company, NorthStar EMS is better posed to serve the
specific needs of the communities we serve.
Since beginning operation, the fleet of aging vehicles acquired from Rural/Metro has been virtually all
replaced with new ambulance vehicles, and a remounting program has now begun. Our White County
dispatch center has been enhanced with the capability of paging most fire departments and first
responder groups in the county, and a voice logger has been installed to record emergency
communications.
NorthStar EMS are very active in community projects, including CPR and First Responder Training,
the Good Samaritan Award program, and in photographing and fingerprinting children in conjunction
with the Morgan Nick Alert Program.